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Policy Statements

Donor Privacy Policy 

Luvin Arms Animal Sanctuary’s privacy policy applies to the donor activities, including any physical mailings, emails, all communications, and the website property of www.LuvinArms.org. The policy covers the activities of staff and board members of Luvin Arms Animal Sanctuary.

Luvin Arms Animal Sanctuary collects personally identifiable information from donors for the purpose of communications and maintaining accurate donation records. That information is in a secure database and is not shared with anyone apart from designated representatives and will not be shared with any other organization or entity outside of Luvin Arms Animal Sanctuary. If this policy changes, Luvin Arms Animal Sanctuary will give donors an opt-out option to withhold any information.

Luvin Arms Animal Sanctuary will list only names of donors in physical or web listings if permission is given by the donor. In that situation, the preferred recognition name will be solicited and approved by the donor. Reasons for publication include, but are not limited to, annual report listings, donor walls and signage, website features, social media promotion, and event publications.

Donors to Luvin Arms Animal Sanctuary can request that they receive no communication from the organization by mail, email, or phone calls..  

Luvin Arms Animal Sanctuary values the security and privacy of its donors. Credit card information is not retained in hard or electronic copy. Physical records with sensitive data are shredded within one month of processing. Through third-party payment services, Luvin Arms Animal Sanctuary uses Secure Sockets Layer (SSL) online technology or industry-standard security measures and encryption technology.

For questions regarding this Privacy Policy, please contact Shartrina White, Executive Director, [email protected]

SMS Terms & Conditions

Luvin Arms is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of the user and his/her data.

Luvin Arms offers recurring text message services. By opting-in to any such service, you are confirming your entry into a recurring texting program and you give your consent to Luvin Arms to use an automatic system to deliver text messages to the phone number which you have provided. Message frequency varies.

Luvin Arms does not charge for our texting service; however, message and data rates may apply from your mobile carrier. Participation in the service is standard rated (no premium content). Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone.

By providing your consent to participate in our texting service, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance.

Luvin Arms reserves the right to terminate the SMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. If you have any questions or need help, text HELP into the text thread.

To stop receiving text messages, text STOP or QUIT. By enrolling in the texting service, you consent that after having submitted a request to opt-out you will receive one (1) final message confirming that you have been removed from the system. Following the opt-out confirmation message, no additional text messages will be sent unless you rejoin the system.

Safer Spaces Policy

Luvin Arms Animal Sanctuary is a safer space, which means that it is intended to be a welcoming, engaging and supportive environment free of oppressive actions, behaviors, and language. Staff, volunteers and visitors are asked to consider how their language and behavior impact others in this space.

The following guidelines will help Luvin Arms be a safer space:

  • Respect physical and emotional boundaries
  • Always get explicit verbal consent before touching someone
  • Respect opinions, beliefs, differing states of being and differing points of view
  • Be responsible for your actions and words, and be aware that they may have an unintended effect on others regardless of original intent

The following actions and forms of discrimination and abuse will not be tolerated:

  • Racism, sexism, classism, ableism, homophobia, transphobia, and all other forms of discrimination
  • Theft of money or property
  • Physical, verbal, or mental abuse
  • Sexual harassment, inappropriate/unwelcome comments and behaviors
  • Disruptive or disrespectful behavior
  • Causing someone to feel distressed or unsafe

Many of the guidelines and actions outlined within this safer spaces policy apply to making Luvin Arms a safer space for our residents, too. Be conscious and mindful of all resident body language at all times, honor their decisions not to interact with or be touched by you, and be open to their possible disinterest in your companionship at any given time. Language or actions that disrespect or disparage the residents will not be tolerated.

Should an issue arise, Luvin Arms staff will be available to mediate on-site and attempt to find a solution. Luvin Arms reserves the right to ask anyone who is violating the safer spaces policy to change or address their unsafe behavior or language, or leave the premises if needed. If unsafe behavior or language persists despite mediation or otherwise addressing the situation(s), the person or persons involved may be asked not to return to the Luvin Arms property or other Luvin Arms spaces moving forward.

If you experience or witness any behavior that crosses your boundaries or makes you feel uncomfortable, please feel encouraged to speak with or seek support from any Luvin Arms staff member.

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